| 翻訳と辞書 |
| Legal Complaints Service ： ウィキペディア英語版 |
Legal Complaints Service
In England and Wales, the Legal Complaints Service was a body that formally investigated complaints about solicitors, which was superseded by the Legal Ombudsman in 2010.
==Background==
Solicitors in England and Wales are both represented and regulated by the Law Society and, before 2007, the Society investigated complaints about its members through its Legal Complaints Service (LCS). However, in September 2003, the Lord Chancellor Lord Falconer, criticised the Society, saying:〔Legal Services Complaints Commissioner (2005) ''p.''5〕
As a result, in February 2004 the Lord Chancellor exercised his powers under the Access to Justice Act 1999〔Access to Justice Act 1999, ss.51-52/ Sch.3〕 to appoint a Legal Services Complaints Commissioner to regulate the Society.〔 In response to the Commissioner's criticisms, in 2005, the Law Society divided its functions among the Society, the Solicitors Regulation Authority and the Legal Complaints Service but by May 2006, the Society's efforts to remedy its own deficiencies were still giving concern to the Commissioner.〔Legal Services Complaints Commissioner (2006) ''p.''6〕 As a result, a penalty of £220,000 was levied.〔Legal Services Complaints Commissioner (2007) ''p.''7〕 The Commissioner subsequently recognised that progress was being made〔 and on 22 February 2007, the Service came into being. In April 2007, the Commissioner advised the Society that their Complaints Handling Plan adequately addressed the concerns.〔 〕 However, in April 2008, the Commissioner reported that "Results show that despite some improvements in all target areas set, there are still failures ... to consistently apply their policies, processes and customer standards."〔Legal Services Complaints Commissioner (2008) ''p.''13〕 On 3 June 2008, the Commissioner fined the Law Society £275,000 over the inadequacy of its complaints handling plan for the forthcoming year.〔 〕
抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』
■ウィキペディアで「Legal Complaints Service」の詳細全文を読む
スポンサード リンク
| 翻訳と辞書 : 翻訳のためのインターネットリソース |
Copyright(C) kotoba.ne.jp 1997-2016. All Rights Reserved.
|
|